Privacy Policy
Last updated: January 16, 2026
1. Information We Collect
1.1 Personal Information
When you create an account or use our services, we may collect:
- Account Information: Name, email address, password (encrypted)
- Profile Information: Company name, job title, preferences
- Contact Information: Phone number, billing address (for paid subscriptions)
- Payment Information: Billing details processed securely through third-party payment processors
1.2 Usage Information
We automatically collect information about how you use our platform:
- API Usage: Number of requests, tokens consumed, response times
- Feature Usage: Which AI models and features you use most frequently
- Device Information: IP address, browser type, operating system
- Log Data: Access times, pages viewed, errors encountered
1.3 AI-Generated Content
We may collect and store:
- Code snippets and solutions generated by our AI
- Project descriptions and requirements you provide
- Feedback and ratings on AI responses
2. How We Use Your Information
We use the collected information to:
- Provide Services: Deliver AI-powered development assistance and code generation
- Improve AI Models: Train and enhance our AI algorithms (with anonymized data)
- Account Management: Process subscriptions, billing, and account maintenance
- Customer Support: Respond to inquiries and provide technical assistance
- Security: Monitor for abuse, fraud, and unauthorized access
- Analytics: Understand usage patterns and improve our platform
- Communication: Send important updates, newsletters, and promotional content (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:
- Service Providers: Trusted third parties who help us operate our platform (payment processors, cloud hosting, analytics)
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In case of merger, acquisition, or sale of assets (with notice)
- Consent: When you explicitly authorize us to share specific information
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data is encrypted in transit and at rest using AES-256
- Access Controls: Strict access controls and authentication for our systems
- Regular Audits: Security assessments and penetration testing
- Secure Infrastructure: Hosted on enterprise-grade cloud platforms
- Employee Training: Regular security training for all team members
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our AI models (using anonymized data)
You can request deletion of your account and associated data at any time by contacting us.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we process your information
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and features
- Improve our services and user experience
You can control cookie settings through your browser preferences.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Other appropriate safeguards as required by law
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our platform
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Address
iAgent Privacy Team
Dubai
UAE